Legal notice and Conditions
In compliance with the provisions of Law 12/2013 of June 13, which regulates commerce and e-commerce, as well as Law 35/2014 of November 27, on electronic trust services, this Legal Notice informs that www.andorraskiarea.com and/or www.jumpingponttibetacanillo.com is a domain owned by ANDORRA SKI AREA MANAGEMENT CL, S.L.U., with registered office at:
Av. del Fener, 22 bajos – AD700 ESCALDES-ENGORDANY (PRINCIPALITY OF ANDORRA), with email: info@andorraskiarea.com
Registered under Tax Registration Number L-710749-V.
Identification details of the Data Controller and address where data processing is carried out:
- ANDORRA SKI AREA MANAGEMENT CL, S.L.U.
- Av. del Fener, 22 bx
- AD700 ESCALDES-ENGORDANY (ANDORRA)
For more information, you can contact us in writing at the above-mentioned registered address or via email.
ACCESS AND USERS
Access to the website www.andorraskiarea.com and/or www.jumpingponttibetacanillo.com grants the person accessing it the status of USER, expressing full and unconditional acceptance by the USER of each and every one of these TERMS OF USE.
The provision of website services is free of charge. However, ANDORRA SKI AREA MANAGEMENT CL, S.L.U. reserves the right to condition access to certain specific services upon prior registration or access by the USER through the informed contact email, which, if applicable, will be available to those who wish to request information.
If the USER needs to register as a REGISTERED USER or provide personal data to access a specific service, the collection and processing of the USER’s personal data will be subject to the provisions of the Privacy Policy section. We request that you consult this policy to be informed about the processing, retention, and rights regarding your data.
The user agrees to use the website and its services and content without violating current legislation, good faith, generally accepted practices, and public order. Likewise, the use of the website for illicit purposes or purposes harmful to ANDORRA SKI AREA MANAGEMENT CL, S.L.U. or any third party is prohibited, as this may cause damage or hinder the normal operation of the website.
GENERAL TERMS AND CONDITIONS FOR TICKET PURCHASE
1. Scope of application
The present General Conditions regulate the use of a ticket (the "Ticket") to access the Canillo Tibetan Bridge ("PT") as well as the conditions of admission to the adventure activities ("Activities") of the PT, properties of the Comú de Canillo (the "Owner") with address at Plaza Carlemany, AD100, Canillo.
2.Acceptance of the General Terms and Conditions
Anyone who purchases, possesses, and/or uses a Ticket (the “Ticket Holder”):
Is obliged to have read, understood, and accepted these general terms and conditions
(“General Terms and Conditions”), and accepts them entirely and irrevocably.
Declares that they have sufficient capacity to assume the previous point. In the case of being a minor, declares that their legal representative or the accompanying adult has it.
Assumes all the obligations set forth herein and undertakes to comply, always, with the instructions provided on the websites, information signs, and operating manual, as well as those provided by the personnel assigned by the Comú de Canillo to manage the PT and the concessionaire of the adventure activities of the Tibetan Bridge.
Assumes that non-compliance with any of the provisions of these General Terms and Conditions will entitle the Owner to automatically cancel the Ticket, and consequently to deny access to the PT and the Activities.
3.Ticket Specificities
The Owner will issue two categories of Tickets: ADVENTURE ACTIVITIES and CANILLO TIBETAN BRIDGE. In these General Terms and Conditions, unless otherwise specified, the term Ticket refers to both categories.
Each Ticket is personal and non-transferable, and grants access only to the Activities
indicated on the Ticket.
All minors must have a Ticket to access the locations and be accompanied by at least one adult with a Ticket.
It is strictly forbidden to sell, offer for sale, auction, resell, transfer, or give away a Ticket under any title or circumstance without the formal consent of the Owner.
The Owner does not guarantee the authenticity of the Ticket if it has not been acquired or obtained through official sales or distribution points. Once the Ticket is issued, no changes or refunds are allowed.
The Ticket Holder must keep the Ticket for the entire duration of the visit to the Activities for verification purposes.
The Owner reserves the right to alter or modify the opening and closing times of the PT or the bus line to get there. Any claim related to this matter must be formalized before the Owner, with the presentation of the Ticket.
4. Access to Activities and Safety
When accessing the Activities, the Ticket Holder may be required to show their identity document and comply with any measures (health, safety, etc.) determined by current legislation at any given time and those deemed appropriate. In any case, the Owner reserves the right of admission.
It is strictly forbidden to access the PT with motorized vehicles, bicycles, or other personal mobility vehicles.
It is forbidden to throw objects into the PT areas. Specifically, it is strictly forbidden to throw objects from the PT.
The consumption of alcohol, smoking, or lighting fires is not allowed throughout the visit to the PT or during the Activities.
Access to the PT activity with animals is prohibited.
For safety reasons, strollers, baby and child carriages, and wheelchairs cannot access the
PT as it is not adapted and could obstruct the passage in case of evacuation.
Access to the Activities with any object considered inappropriate and/or dangerous by the
Property will not be allowed.
It is strictly forbidden to climb on the railings, cables, and lean on the ropes of the PT or any other element of the installation.
It will not be allowed to tie any element unrelated to the PT structure. If done, the Owner
will proceed to remove them and may result in a sanction.
People with fear of heights, vertigo, dizziness, fainting, or any other pathology incompatible with the activity should avoid crossing the PT.
The Ticket Holder is responsible for ensuring, during the visit to the Activities, their personal safety and that of minors or other persons without legal capacity, or with limited capacity, who use Tickets for which the Ticket Holder is responsible.
They also accept all risks or dangers that they or these people may face or experience by attending the PT Activities and waive any type of claim against the Property related to these risks and dangers.
5.Lost, Stolen, or Damaged Tickets
The Property will not replace any Ticket, regardless of the reason for the replacement request, whether it is the loss or theft of the Ticket, except as stated in the following point.
The Ticket will only be valid if it is whole and in good condition, without signs of having been amended or falsified. Altering or damaging the Ticket may result in denial of access to the Activities.
Tickets will not be accepted outside their access date to the PT and the Activities.
For safety reasons, the Property is not obliged to issue duplicates of the Ticket, as duplicates could grant access to the Activities to more users than the Activities can accommodate under optimal safety conditions.
6. Cancellation of Activities
In case of cancellation of the Activities for any reason, only holders of a paid Ticket are entitled to a refund.
The claim must be submitted to the establishment where the Ticket was purchased, according to the conditions established at the time of sale and the Ticket must be presented.
The Ticket for canceled Activities cannot be exchanged for another day.
Adverse weather conditions do not entitle the holder to a refund of the Ticket except if the activity has been officially suspended for safety reasons.
7.Image Rights, Intellectual Property, and Prohibitions on Unauthorized Advertising and Other Marketing Activities
The Ticket Holder may not use the tickets for commercial purposes, such as promotions or advertising activities, nor use them as a prize or reward in contests, lotteries, or incentive programs, unless expressly authorized by the Property.
Non-compliance with this prohibition will entitle the Property to claim damage caused.
In accordance with current legislation, the Property may capture and publish images of the Activities and the people attending them to inform about the Activities through the communication channels it usually employs.
8.Luggage and Lost Property Service
The Activities do not have a luggage service. The Property is not responsible for items left in any place where the Activities are carried out.
Any item found that has not been claimed within 48 hours will be considered abandoned and may be destroyed by the Property.
9. Access to Activities for People with Reduced Mobility
Access to the Activities is not adapted for people with reduced mobility. These are mountain areas where there are insurmountable obstacles for people with reduced mobility.
10. Privacy Policy - Personal Data
In accordance with Law 29/2021, of October 28, qualified for the protection of personal data, the user (“User”) is informed, as a person who provides their personal data (“Personal Data”), that these will become part of the file under the responsibility of the concessionaire, registered with the Andorran Data Protection Agency, which will be treated in accordance with the regulations in the matter.
The data will be used to communicate any initiative with promotional and advertising purposes of the tourist activities of Canillo (events and sports, cultural, and leisure activities, among others) through any information channel, in accordance with the express acceptance manifested at the time of data collection.
The User is responsible for the accuracy of the data provided and for making any modification; therefore, the concessionaire is exempt from any responsibility in this regard.
As users, you can exercise the rights of access, rectification, opposition, claim, portability, limitation, deletion, and forgetting concerning your data. These rights can be exercised by the user by sending a request to the email address info@andorraskiarea.com or by postal mail to Avda. del Fener 22, bajos, Escaldes-Engordany AD700.
It is necessary to include the name and surname, an address for notification purposes, a photocopy of the national identity document or passport, and the specific content of the right to be exercised.
For more information on the privacy policy, see https://www.jumpingponttibeta.com/en/privacy-policy
11. Applicable Legislation
Any controversy or dispute related to any of the rights and obligations arising from these General Terms and Conditions will be resolved in accordance with Andorran law and before the exclusive jurisdiction of the courts of the Principality of Andorra.
For more information about the privacy policy and the processing of your personal data, we request that you consult https://www.jumpingponttibeta.com/en/privacy-policy.
